Shipping Policy

At Isodetron, we are dedicated to ensuring that your shopping experience is smooth, reliable, and stress-free from the moment you place your order until it arrives at your doorstep. We understand that timely delivery is crucial, and our goal is to get your products to you safely, securely, and on time — no matter where you are in the world.

🌍 Global Shipping Coverage

We proudly offer worldwide shipping, allowing customers from all corners of the globe to enjoy our premium security cameras, alarm systems, and wall lamps. Our shipping partners are carefully selected to provide reliable, efficient, and trackable delivery services.

🚚 Estimated Delivery Times

Estimated delivery times vary based on destination:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

Please note that these are estimated timeframes. Actual delivery may differ slightly due to customs procedures, weather conditions, carrier delays, or regional holidays.

⏱️ Order Processing Time

All orders are processed within 1–3 business days after payment verification. Once your order is processed, you will receive a confirmation email containing your tracking information and shipping details.

During high-demand periods (such as holidays, sales events, or new product launches), processing times may extend slightly. We always do our best to keep you updated in such cases.

🔍 Tracking Your Order

After your order has been shipped, you will receive a tracking number via email. You can use this number to track your parcel through our website’s tracking page or the courier’s tracking portal.
If your tracking information does not update immediately, don’t worry — it may take 1–3 business days for tracking data to appear as the package moves through the carrier’s system.

📦 Shipping Methods

We partner with trusted international couriers to ensure your items are delivered safely and promptly. Depending on your region, we may use a combination of standard and express delivery methods to optimize efficiency and reliability.

All packages are carefully packed to prevent damage during transit. Please inspect your order upon arrival, and contact us immediately if you notice any shipping-related damage or issues.

⚠️ Customs, Duties & Taxes

Some international shipments may be subject to customs duties, import taxes, or local fees. These charges are not included in the product price or shipping cost and are the customer’s responsibility. We recommend checking with your country’s customs office for details before placing an order.

💬 Delayed or Missing Deliveries

While most orders arrive on time, unforeseen circumstances can occasionally cause delays. If your package has not arrived within the expected timeframe, please contact us at isodetron@gmail.com with your order number, and we’ll promptly assist in locating your shipment.

💡 Our Promise

At Isodetron, we value your trust and satisfaction. From smart security solutions to modern wall lighting, every product is packaged with care and shipped with precision. We’re committed to providing you with the peace of mind that your order is handled with the same attention to detail as our products themselves.

📩 Need Help?
If you have any questions regarding shipping, tracking, or delivery, please reach out to us at isodetron@gmail.com — we’re always happy to assist you.